BCA Learning Academy

Our dedicated learning programmes are 100% focused towards the flexible office market. The aim of these courses is to challenge current thinking, share best-practice and upgrade the skill-sets of customer facing staff, managers and directors.

For information and details of forthcoming programmes please keep checking the BCA website

or call the BCA office +44(0)20 8387 1444.

Mike Ashton, Dean of BCA Academy discusses the Challenges and Benefits of making businesses more 'customer-centric as part of the Customer Experience Exchange run by IQPC.

http://www.youtube.com/watch?v=ZhMeaj_TezE&feature=plcp