Terminology

Our relatively new industry has developed a whole dictionary of jargon and terms over the last few years. Below is a collection of the most commonly used terms to ensure that you understand exactly what it is that you are considering.

Accommodation Address

A service where mail can be delivered in the name of a person or business for retrieval. The service is similar to Post Office boxes. Small businesses use accommodation addresses when they have no fixed place of business, and do not wish to use a Post Office box, a proper address giving an air of respectability.

Business centre

A building in which facilities such as Furnished Offices, Internet Connectivity, Telephony, Virtual Services, Meeting Rooms and Videoconferencing facilities may be found.

Business Continuity

A service offered by most Business Centre locations to assist your company should a disaster occur. They can provide you with an office, internet access, telephones and helped to keep your business running.

Cloud Computing - What is Cloud Computing?

Cloud computing is a style of computing in which dynamically scalable and often virtualised resources are provided as a service over the Internet. Users are not required to have knowledge of, or expertise in, or control over the technology infrastructure "in the cloud" that supports them.

The concept incorporates infrastructure as a service (IaaS), platform as a service (PaaS) and software as a service (SaaS) as well as Web 2.0 and other recent technology trends that have the common theme of reliance on the Internet for satisfying the computing needs of the users.

The term cloud is used as a metaphor for the Internet, based on how the Internet is depicted in computer network diagrams, and is an abstraction for the complex infrastructure it conceals.
 

Conference Call

Is a telephone call where more than two people need to be on the same line to have a conversation or listen to information being relayed.

Coworking

Is when multiple companies share the same work environment yet trade independently.  They  share similar values and are interested in the synergy that can happen from working with talented people in the same space. Unlike in a typical office environment, those coworking are usually not employed by the same organisation.

The idea is simple: That independent professionals and those with workplace flexibility work better together than they do alone. Coworking answers the question that so many face when working from home: “Why isn’t this as much fun as I thought it would be?”

Beyond just creating better places to work, coworking spaces are built around the idea of community-building and sustainability. Coworking spaces agree to uphold the values set forth by those who developed the concept in the first place: collaboration, community, sustainability, openness, and accessibility.

Flexible space

Serviced offices, Managed Workspaces and Light Industrial Space available on flexible easy in easy out terms which allow customers to vary the length of contract and size of space occupied to meet the demands of their business.

Hot desk

A desk with a telephone and Internet connection which allows you to turn up, plug in and start work. Usually available by the hour, and often in a shared environment, hot-desking is proving popular with people who are constantly on the move, but need 'quality time' in a professional working environment with access to full office support services. With the increase in flexible working hot desking is frequently being used as a one day alternative to travelling to a company head office (think global work local)

IaaS

Infrastructure as a Service

Licence Agreement

Is an easy to understand legal binding contract which gives the customer permission to occupy on easy in easy out terms and does not require a solicitor. A Licence is used for short periods of time making them an ideal solution for flexible space.